Key Account Manager

Arajet is the flagship airline of the Dominican Republic, created with the vision of offering new opportunity in air travel, connecting all of America with competitive rates, flexible packages and a service that reflects our authentic Dominican essence.

We are seeking an independent Key Account Manager to join our team full-time to cover the Chilean market. If you are a natural salesperson, hungry, ambitious, sharp, and seeking to be a part of a high-performance team at a fast-paced startup, this could be the right role for you!

Join us in bringing more people closer to their dreams, we’d be honored to welcome you aboard to the Arajet team.

Vamo’ Arriba!

Job Summary:

The Key Account Manager role builds and maintain relationships with travel agencies, corporate clients, consolidators and tour operators to promote ticket sales and services in the Chilean market.

Job Duties:

• Develop and implement sales strategies to achieve revenue targets and market share growth.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring customer satisfaction, utilizing CRM tool to document sales activities.
• Negotiate contracts, agreements, and incentive programs with travel partners to maximize mutual benefits.
• Monitor market trends, competitor activities, and customer preferences to identify new business opportunities and provide market insights internally.
• Prepare and analyze sales reports to track performance, identify gaps, and recommend solutions.Conducting presentations, product demonstrations and training sessions to familiarize clients with airline offerings and booking tools.
• Collaborate with internal teams, such as sales support, revenue management and marketing, to align sales efforts with overall business objectives.
• Represent the airline at trade shows, industry events, and client meetings to strengthen brand presence.

Minimum requirements

• Experience in sales in the tourism or airline industry required
• Sales, Negotiation, and Relationship Management skills
• Experience in developing sales strategies and meeting sales targets
• Excellent communication and interpersonal skills
• Customer service orientation and problem-solving abilities
• Ability to work independently and collaboratively
• Fluency in Spanish and English