Marketing Specialist

The Chevron Business Support Center (BASSC), located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications to join the Buenos Aires Downstream Service Center Team. In addition to providing Downstream services support, the more than 1000 professionals that work at BASSC, provide expert information technology, human resources, finance, procurement, and solutions to Chevron partners around the globe.

Overview: Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses.

Responsibilities for this position may include but are not limited to:

• Responsible for the complete, accurate, and timely input and maintenance of all SAP account master data for North America & Canada Lubricants sales customers (new accounts/onboarding, account maintenance and all account activities)
• Manages review and approval process via e-mail interaction with Business Consultants including customer validation via Easenet and identifying if customer is a government entity.
• Key resource for all master data processes and procedure.
• Responsible for the complete, accurate, and timely input and maintenance of all SAP account master data for North America Lubricants sales customers.
• Handles Lubricants mailbox – making sure all emails are reviewed, forwarded to the correct parties on a daily basis
• Handles set-up of credit card rent contract for network usage.
• Handles mailbox for requests (daily). Determines whether request is for account set-up, password reset or needs to be elevated to Level 2 Support
• Responsible for the timely handling of CO-OP Funds and other virtual allowances
• Responsible for reporting requirements of sales organization such as but not limited to demographic reports, volume and other requirements by the Decision Support Group
• Accountable for all measured service levels

Required Qualifications

• Bachelor’s Degree graduate in Business or related course
• Minimum of 2 years work experience
• Good command of English language
• Keen to details
• With sense of urgency, highly reliable and excellent customer service

Good To Have

• Experience in SAP system

Relocation Options:

Relocation will not be considered.

International Considerations

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron participates in E-Verify in certain locations as required by law.